/ 001/Case Study — Banking

From 90 days to 48 hours: how one of Mexico's largest banks became the fastest at resolving disputes.

In this letter there is a story about a bank we worked with. If you understand it, whether you are looking for an automation partner or not, it will almost certainly help you automate your operation.

One-page PDF with the full teardown. No spam.

BeforeRegulatory ceiling
0days per dispute
Manual review·Paperwork·Escalations·Fraud exposure
After RobixaAutomated
0hours per dispute
Automated validation·Exception routing·Audit trail
Per-case time8 min → 30 s
Ranking#1 in Mexico · 4 yrs
Industry
Banking
Scale
14M customers · 1,000+ branches
Timeframe
4 consecutive years #1
Source
CONDUSEF